I. WHO MAY USE THE WEBSITES
B. Users Outside Of the United States. The Websites are intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to NuVi Global. Information sent to us will be housed on servers located in the state of California, in the United States. Do not send us information unless you consent to the application of U.S. law and to the use and disclosure of your information consistent with this Privacy Statement.
I. INFORMATION COLLECTION
NuVi Global is the sole owner of the Website, including Replicated Websites. We collect information from Independent Representatives (“Representatives”), Customers and visitors to the websites at different points on the websites.
A. Traffic Data. Like most website operators, NuVi Global automatically gathers information of the sort that browsers automatically make available, including: (i) IP addresses; (ii) domain servers; (iii) types of devices accessing the Website; and (iv) types of Web browsers accessing the Website (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you.
C. Personal Information. Through your use of or visits to our websites, you may be required or requested to provide personally identifiable information (hereafter “Personal Information”) to us. Personal Information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person. Such information includes, without limitation: (1) “Contact Data” (such as your name, mailing address and e-mail address); (2) “Demographic Data” (such as your age, gender, profession, education level, relationship status, religious affiliation, country, state, city and likes and dislikes,); and (3) “Financial Data” (such as your credit/debit card number and expiration date). For certain transactions, we may be required to collect information to comply with legal requirements. In each case, you will be asked to provide Personal Information; the Website will not gather it surreptitiously. NuVi Global may supplement the Personal Information you provide with additional personal information gathered from public sources or from third-parties (e.g., consumer reporting agencies) who may lawfully provide such information to NuVi Global. You are under no obligation to provide Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the features and services available on the Website or from purchasing any of our products.
E. Representative and Customer Registration. In order to become a Representative, an applicant must provide Personal Information to us. We also may require an applicant’s Social Security Number or Federal Tax ID Number so that we may prepare and file necessary non-employee compensation forms for the IRS. Certain customers may be required to register in order to purchase products directly from us (“Preferred Customers” or “Direct Customers,” both of which are collectively referred to herein as “Customers”). Customers will be required to provide Personal Information. We use this information to maintain contact with Representatives and Customers, and to process Representative and Customer orders.
F. Product or Service Purchases. When a retail customer, Customer, or Representative purchases products or services from us through any of our websites, the purchaser must provide us with Personal Information. This information is used for billing and payment purposes and to fill orders.
G. Information that you make Public. The Website may contains features (e.g. public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information or other material, including some of your Personal Information. Any information that you choose to disclose by means of such features becomes public information over which NuVi Global is unable to exercise control. You should exercise caution when deciding to disclose your Personal Information by means of such features, and you agree to assume all responsibility for doing so.
III. INFORMATION USE AND DISCLOSURE PRACTICES
❖ allowing you to enter your password less frequently;
❖ remembering your preferences;
❖ presenting information that is targeted to your interests;
❖ measuring the effectiveness of our sites, services, content, and advertising; and
NuVi Global analyzes Traffic Data and information gathered using Cookies to help NuVi Global better understand who is using the Website and how they are using it. By identifying patterns and trends in usage, NuVi Global is able to better design the Website to improve your experience, and to serve you more relevant and interesting content. From time to time, NuVi Global may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. NuVi Global does not attempt to link information gathered using Cookies to Personal Information.
B. Web Beacons. We may also use web beacons. A “web beacon” is an electronic image placed in the code of a web page. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective. We use web beacons to monitor the traffic patterns of users from one page to another and to improve site performance.
v Disclosure in Connection with Services. Some of our operations, such as our electronic commerce, may be managed by Service Providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and service providers whom they engage to perform services related to our Websites or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website hosting and evaluation, data storage, analysis, or security and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, FedEx, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
❖ By Law or to Protect Rights. NuVi Global discloses Personal Information when required to do so by law, or in response to a subpoena or court order, or when NuVi Global believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of NuVi Global, third parties, or the public at large.
❖ Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. NuVi Global will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for NuVi Global to conduct business in certain jurisdictions, NuVi Global must disclose certain personally identifiable and confidential information to regulatory authorities in such jurisdictions. Such information may include, but is not limited to, income information and personally identifiable information.
❖ Unpaid Accounts. If you fail to pay any balance owed in consideration of Services, NuVi Global may, as permitted by law, report your Personal Information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.
❖ Lead Assignment. NuVi Global occasionally will assign prospective sales and new Representative leads to Representatives. In these cases, we will provide the lead with the appropriate Representative’s name and contact information and/or provide a Representative with the prospective lead’s name and contact information. In addition, NuVi Global has a Representative and customer orphan account. These orphans can be assigned to a Representatives.
❖ To help Representatives in NuVi Global’s network marketing program manage their independent businesses, we provide your NuVi Global sponsor and other upline NuVi Global Representatives with your name, rank, address, telephone number, and email address as well as data relating to your sales and recruitment activity through the Back-Office to the Website. We also provide downline Representatives with the names, rank, address, telephone number, and email address of their sponsor and certain specified upline Representatives.
IV. COMMUNICATIONS FROM US
A. Special Offers and Updates. By enrolling as a Representative, registering as Customer, or making a purchase or other inquiry through the Website, you consent to receive periodic email and other communications from us and from NuVi Global Representatives. For example, NuVi Global sends all new Representatives and Customers a welcoming email to verify password, username, and acceptance of the Representative Agreement or Customer Agreement. All Representatives and Customers will occasionally receive information on products, services, special deals, and a newsletter. Customers who have not registered with NuVi Global and who grant permission will also receive occasional information on products, services, special deals, and the like.
B. Service Announcements. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send Representatives and/or Customers an email. Generally, Representatives may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
C. Representative and Customer Service. NuVi Global communicates with Representatives and Customers via email, regular mail and telephone on a regular basis to provide requested services and in regards to issues relating to their NuVi Global business. NuVi Global communicates with other Customers with respect to products or services purchased by such Customers from NuVi Global. Such communications may be by email, regular mail, or telephone.
D. Privacy Preferences/Opt-Out. We now offer an on-line preference page located within the My Account section on www.NuViGlobalLife.com where you can register and change your preferences to receive or not receive marketing materials. You may also update what product/lifestyle preferences you prefer, which may determine what offers and promotional materials you may receive. You may update these preferences at any time, but you must first register by creating an account before you can update any of your preferences. Please allow sufficient time for your preferences to be processed. You may also change your marketing preferences or remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you or by contacting us at: NuVi Global, Legal Department, 8423 Rochester Avenue, Suite 101, Rancho Cucamonga, California 91730, Attn: Privacy Manager or by e-mailing us at privacyconcerns@NuViGlobalLife.com.
A. Links. NuVi Global’s websites may contain links to other sites. Please be aware that NuViGlobal is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects Personal Information. This privacy statement applies solely to information collected by NuVi Global websites.
B. Security of Personal Information. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Websites. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.
C. Secure Shopping. When you place orders on our Websites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Websites from capturing and viewing your Personal Information. Since any order information you provide to us on our Websites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Websites. The most recent versions of Google Chrome, Netscape Navigator, Apple Safari, and Microsoft Internet Explorer can support a secure connection and can be downloaded for free from the Google, Netscape, Apple, or Microsoft website respectively.
D. Passwords. To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. NuVi Global will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
E. Lost or Stolen Information. You must promptly notify us if your credit, banking, other financial information, user name or password is lost, stolen or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, user name or password from your account.
H. Making Changes to Your Personal Information. Representatives and Customers may update their personal information as necessary by logging into their NuVi Global online Back Offices or Customer Accounts, which allows them to access and edit their registration account information. In addition, Representatives and Preferred Customers may contact us at custormerservice@NuViGlobalLife.com to update their profiles.
I. Information Sharing Disclosure Requests. If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom NuVi Global or any of our affiliates has shared the Personal Information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at. NuVi Global, Inc., 8423 Rochester Avenue, Suite 101, Rancho Cucamonga, California 91730, Attn: Privacy Manager or by e-mailing us at customerservice@NuViGlobalLife.com. We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.